Based in the beautiful Austin, Texas, our client was founded in 2003 upon the principle of providing advice to community and regional banks around information security and compliance. Since then, they have evolved to assist hundreds of companies in industries where compliance is a requirement and part of everyday life. The founders of this company have an impactful yet simple vision: to provide a blend of security standards and optimized technologies that go above and beyond what a typical service provider would deliver – all at a reasonable price. They are a global proactive cybersecurity services, data breach and incident response provider.

As the company continues to grow they need a passionate Client Success Manager who will get to team up with a world class Cyber Security organization to expand their services to new companies and establish meaningful relationships while developing an understanding of the client’s strategic goals and overall impact on business results. The candidate who will best fit their culture will take great pride in delivering for customers and acts with honesty and integrity. They will always operate as part of the team, strive for innovation, take initiative and be accountable, but most importantly, they will be here to win from day one!

What's in it for YOU?

  •  Join a powered a driven team of talented and experienced digital forensic investigators and security professionals that is called upon to help primarily small and mid-sized organizations protect against, respond to and recover from cyber-attack.
  • Be part of a dynamic growing company that offers a meaningful and fun work environment with a competitive salary and bonus program as well as a tuition reimbursement program! 
  • When time is your enemy, you have to be nimble. The flexibility of being a small, privately owned company means decisions can be made quickly and innovation is never stalled.
  • When you join our team, you will work with, and learn from, some of the best minds in cybersecurity!
  • Medical benefits that include dental and vision plans with 401(k).

What YOU get to go DO with this outstanding Security Company:

  • Team up with our world class Cyber Security organization to expand our presence with new companies who are not part of our existing customer base.  
  • Map solutions to the customer’s unique business and technical requirements.
  • Maintain a current knowledge of the company's security solutions, along with a high-level technical knowledge of the product line and future product direction.
  • Lead and drive challenging requests across simultaneous client engagements.
  • Understand the customer’s high-level business challenges while functioning as an advisory resource for “Best Practices” and driving adoption of our client's solutions within your accounts.
  • Provide clear and constructive customer satisfaction feedback to Management teams based on customer-use cases and requirements.

What you NEED to SUCCEED in this challenging role:

  • As part of a cyber security sales organization, you must have the ability to establish strong business relationships at the executive level, possess advanced solution selling capabilities, be comfortable conducting sales presentations on technical solutions, coordinate multiple resources within an account, and consistently and successfully penetrate existing customers by introducing them to the rest of our security portfolio. 
  • You must possess the ability to understand and relay technical concepts to customers and to work with partners and our security analysts to develop cybersecurity strategies, and plans, and to deliver outstanding product demos and proof of concept programs to prospects and customers.
  • Detail-oriented and a zeal for accuracy with a professional appearance.
  • Positive attitude and friendly and extroverted personality and a passion to deliver a high level of customer service.
  • Demonstrated resourcefulness when creating solutions and solving problems.
  • Eagerness to participate in a highly collaborative and highly energized team environment.
  • Strong business insight and problem-solving skills with the ability to influence internal and external partners at all level.

INDSJ