Our client, who launched the company in October 2021 through a series of mergers, provides premium technology solutions for small-to-medium-sized businesses across the country, including the greater New York Metro Area, Maryland, DC, Michigan, Minnesota, Colorado, Georgia, and Texas. Something extraordinary happened when like-minded IT companies met in a peer group. They came together through a shared belief that they could accomplish more, united. With a combined experience of over 95 years, they now have a national platform to serve clients across the US with time-tested consulting services, systems, processes, and best practices.
 
What YOU get to DO at this award-winning Managed IT Service company:
 
The Development Ops Specialist will support our clients Information Services. This would include knowledge and skills in some the following areas:

  • Responsible for business information systems, integrations, and reporting, and resolves issues/requests/problems daily 
    • Daily monitoring and updates to ensure that technologies are functioning and efficient
    • Perform problem resolution and troubleshooting for all business systems, reports and integrations within area of responsibility 
  • Ongoing maintenance, updates, and testing of various software suites and integrations.
  • Design, development, documentation, analysis, creation, testing or modification of business information systems or programs based on user or system design specifications
  • Application of information systems analysis techniques and procedures to determine hardware, software or system specifications
  • Consults and works closely with co-workers to ensure development, optimization and implementation of strong application solutions for internal use
  • Responsibility for personal and professional development to ensure continued growth, development, and ability to assist with leading our client and co-workers in the future with the development of technology and business trends
  • Assist in any other projects or tasks assigned by supervisor
  • Conform with and abide by all regulations, policies, work procedures and instructions
  • Communicate with co-workers, management, clients and others in a positive, courteous and professional manner

 
What you NEED to SUCCEED in this challenging role:
 

  • Job Qualifications:  Strong background in server architecture, business information systems, and software application maintenance.  High level of communication and project skills
  • Education: Degree in information systems or business or equivalent education/experience preferred
  • Experience Requirements: 3+ years working in information systems, software maintenance & patching, and Windows server administration.  Familiarity with the ConnectWise suite of applications is a plus.

What’s in it for YOU?

  • Excellent Compensation Package includes a Competitive Salary Range based on experience
  • Comprehensive benefits include to include Medical, Dental, Vision, and a company matching 401k
  • Generous PTO plan, Paid Holidays, Happy Hours & other Fun Team Events
  • Access to vast client and industry database to expand your skills and experience
  • Award-winning company that values the employees and awesome company culture
  • Learning and professional growth opportunities and certification support