Our client was established in the greater Washington, D.C. area in 1976, and now today has hundreds of locations nationally. They provide security coverage to millions of square feet of public and private facilities, and we have grown to become one of the top 10 largest security companies in the United States.

As they continue to expand, they are seeking an Employee Relations Manager that will be responsible for managing a range of activities related to employee/labor relations and human resource compliance for the National Capital Division. This position is based in Bethesda, MD and supports company operations in DC, Montgomery County and Northern, VA.

What’s in it for you as a Employee Relations Manager at a growing company?

  • A private, family-owned company where they actually care about their people and mean it!
  • Texas has the largest division and our client wants to promote and offer significant growth in any location or within the role itself.
  • A company that offers professional development including tuition reimbursement.
  • Competitive Pay with Benefits including Medical, Vision, and Dental Plans, Paid Time Off, and 401k with 20% match.

Role & Responsibilities:

  • Effectively manage employee relations including prompt investigation and disposition of concerns, complaints, and potential violations. 
  • Provide proactive solutions to reduce turnover as measured by the company.
  • Conduct Exit Surveys and Town Hall meetings.
  • Provides advice and counsel to managers and supervisors regarding personnel practices, policy, and employment laws. 
  • Gather information and participate in unemployment hearings. Work to improve Win/Loss percentage. 
  • Effective manage labor relations including representing the company in union meetings, grievances, arbitrations and training managers and supervisors to ensure good labor relations.
  • Act as a trusted advisor for supervisors and managers regarding employee relations and employee development issues.
  • Coach and counsel leaders on appropriate handling of employee performance and conduct issues.
  • Actively review and stay current on all applicable rules and regulations related to employment law.
  • Partner with RCI HR, Department Director, and Recruitment to manage communication updates, including updates to policies, processes and necessary training/education to employees and managers.
  • Creates, maintain, and implement employee recognition programs (i.e., Employee Leader of the Month, On the Spot Awards, etc.). 
  • Ensures compliance with all state and federal discrimination and employment regulations.


  • Working knowledge of HR best practices, compliance, employment law and regulations.
  • Ability to conduct internal investigations and remain neutral. 
  • Experience dealing with sensitive information and have ability to maintain confidentiality.
  • Able to work independently with minimal supervision; prioritize and complete tasks while working under a deadline in a fast-paced environment. 
  • Flexibility, as this position will be required to work some nights and weekend to meet with employees or hold meetings.
  • Must be proficient with Microsoft office products, good organizational skills and must be able to multitask and excellent customer service skills.
  • Travel may be required for various Employee Relations meetings and or events. 


  • Divisional role that supports national capital division the support DMV.
  • Supports union relations. Work with union rep, grievances, labor relations.
  • HR investigation
  • Understand HR law.
  • Dealing with progressive consulting
  • Employee relations manager
  • Reports to director of employee relations and
  • Division is a team of 1600.
  • Process is interview with HR-VP and two-phase interview process
  • Needs someone who can own this position.
  • Leon will be POC initially