Our client utilizes supply chain management technology that allows businesses to monitor every step of the shipping and delivery process. From where the product is made to the path of transport and destination, customers can pinpoint where every shipment is located. Some of our client’s customers include the world’s largest businesses, ranging from retail, manufacturing, logistics services, and more! Our client knows that in the near future, every shipment in the world will be captured, analyzed, and enhanced by their platform, ensuring better decisions and outcomes for both senders and recipients.

As the Implementation Project Manager, you’ll oversee our client’s enterprise Software as a Service (SaaS), and expand their product portfolios as well as their professional service offerings. Your goal is to oversee client projects from start to finish, as well as cover new-client onboarding, standard implementations, product expansion engagements, and SOW projects. You’ll need to manage deliverables from the client, carriers, and multiple teams within the client’s organization. If you have a history of managing projects with an enthusiastic attitude, independent work approach, and a competitive drive to constantly learn and improve, then apply now!

Primary Responsibilities of the Implementation Project Manager

  • Overseeing a portfolio of complex projects for enterprise clients across the entire cycle, from the sales department handing them off through go-live, as well as one-off custom engagements (SOWs)
  • Partner with the Sales and Client Success departments to work on new client engagements, which will lead to a clear understanding and documentation of the client’s KPI’s, timelines, goals, and requirements
  • Create and manage project assets according to requirements and needs. These include project plans, communication plans, test plans, risk mitigation plans, and other project management and planning documents
  • Identify necessary resources and collaborate with multiple internal teams for assignment and management of tasks in order to deliver the project within the client’s budget and deadline

Primary Requirements for the Implementation Project Manager

  • 5+ years of experience managing successful implementations for Enterprise SaaS clients, ideally in a startup environment where you help to define processes for ongoing success
  • A background of managing multiple complex, client-facing projects simultaneously
  • Experience collaborating with multiple teams, including sales, product management, and engineering, while ensuring efficient completion of deliverables, and identifying opportunities for improvement
  • Experience managing both fixed-fee and time/materials based SOW projects
  • Experience in transportation logistics and/or supply chain management is a plus
  • PMP certification preferred

What’s in it for you at this rapidly expanding, progressive company?

  • An excellent compensation package including a comprehensive benefits plan
  • Employee stock and incentive program PLUS a savings program: they want you to be invested in the success of their company!
  • The opportunity to work with an established team of professionals building leading-edge software products
  • A high-performance workplace that prioritizes work and fun!