Our client is an Austin-based business and IT process consulting firm. As a Platinum Atlassian Enterprise Solutions Partner, they pride themselves in serving their clients ranging from small startups to Fortune 20 and Global Fortune 10 companies with best-in-class ITSM, Business Process, and SDLC solutions. They are a growing, fast-paced consulting firm and offer a competitive compensation and benefits package in a fun, positive learning environment.

To support their growing client base, they are looking for talented Technical Consultants to work on a variety of projects ranging from server and application performance tuning assessments to development process and tools improvements primarily leveraging the Atlassian stack (JIRA Software, Confluence, Bitbucket, Bamboo). Their ideal candidate is a fast learning, clear communicator with varied experience in one or more of the following disciplines: IT Service Management / ITIL IT Operations DevOps / CI CD Agile Software Development Quality Assurance Linux Systems Administration.

What YOU get to DO with this award winning consulting firm

  • Leading clients through requirements gathering and process analysis 
  • Solution build-out and testing 
  • Deployment and management of complex Atlassian and ancillary product implementations 
  • Guiding clients through user acceptance testing 
  • Designing and developing product addons 
  • Working independently on small to medium projects or as a team member on larger engagements 
  • Managing projects and client communications 
  • Communicating openly with team members and management about project status, successes, risks, issues, and sales opportunities in a timely manner.
  • May perform installations, migrations, and performance tuning of java applications, as well as interact with teams that manage load balancers, storage, a networking devices
  • Provide process expertise to the development community working with CI/CD, Dev Ops, and build and release teams

What you NEED to SUCEED in this challenging role

  • University degree in Computer Science, Management Information Systems, or related field of study OR unrelated University degree and two years experience in IT Service Management, software development, Quality Assurance, or related field 
  • Working familiarity with one or more of the following
    • Software development best practices 
    • Waterfall and Agile development management practices 
    • IT Service Management best practices, ITIL preferred 
  • Ability to travel as necessary to assist remote clients Typically 50% over the course of a year 
  • Projects where travel is involved typically have a mix of on-site and remote work 
  • Experience using and/or configuring Atlassian Tool Stack and applications
  • Certified Atlassian Admin or similar certifications

What is in it for you?

  • Excellent Compensation Plan includes competitive salary range and comprehensive benefits plan
  • 3 weeks of PTO, 10 Holidays, 2 floating holidays – A day in the sun for fun and your Birthday
  • $125.00 Gifted for your Birthday, annually
  • $125.00 Gifted for your Anniversary day
  • $750.00 wellness stipend, given annually for memberships, massage, eastern medicine, vitamins, indoor/outdoor activity fees.  (90 waiting Period) 
  • $750.00 Green Stipend  (90 waiting Period) 
  • Wellness Program – 2 PTO Credit Hours per Completion of 2 Wellness Challenges, per Month. Up to 5 PTO Credit Hours for completing 2 Wellness Challenges.  Up to 7.5 days of PTO Credit a year.
  • 4% 401K Matching (90 waiting Period) 
  • 5 days/40 hours paid for Volunteering
  • Asset Stipend, Up to $525 for your home office