HR Generalist

Our client is a leading provider of high-quality student housing communities. As they continue to grow, they are looking for a dedicated Human Resources Generalist to support their HR operations and enhance the employee experience. The selected candidate will perform HR-related duties across multiple functional areas, including employee relations, benefits, performance management, and compliance. This role calls for a perceptive, proactive individual capable of building strong relationships at all levels of the organization while balancing business needs and employee satisfaction.

What YOU get to DO in this essential role:

• Act as a subject matter expert on employee relations—managing complaints, harassment claims, civil rights issues, disciplinary actions, investigations, counseling, and exit interviews.
• Provide ongoing coaching to onsite leadership, especially emerging managers, on handling attendance, performance, and conduct issues; support leadership training and development.
• Administer and track leave programs (FMLA, ADA, disability), workers’ compensation, unemployment claims, and return-to-work processes, ensuring full compliance across multiple states.
• Support the development and enforcement of HR policies and procedures, ensuring alignment with organizational values and adherence to federal, state, and local employment laws.
• Maintain accurate employee records in the HRIS system (ADP), generate reports, and support benefit administration including claims resolution and employee communication.
• Conduct onboarding for General Managers and deliver HR-related training to promote engagement, performance, and compliance.
• Manage incoming employee issues via a ticketing/case system, triaging and resolving high-volume HR inquiries across a national, multi-location portfolio.
• Participate in department-wide goals, employee engagement programs, performance management initiatives, and process improvement projects.

What you NEED to SUCCEED in this impactful role:

• 2–5 years of HR Generalist experience with a strong focus on employee relations, leave administration, and multi-site support.
• Bachelor’s degree in Human Resources or a related field required; SHRM-CP/SCP or PHR/SPHR certification preferred.
• Demonstrated success supporting frontline or shift-based teams (e.g., retail, restaurants, hospitality, or manufacturing) in high-touch, high-volume employee environments.
• Skilled in managing performance, conduct, attendance, and complex employee relations cases, including FMLA, ADA, workers’ comp, and unemployment claims.
• Strong understanding of federal and state employment laws — California and New York experience strongly preferred (Washington and Oregon are also a plus).
• Proven ability to coach and support onsite leadership, especially young or emerging managers, to improve team performance and resolve workplace issues.
• Proficiency in ADP HRIS, Microsoft Office Suite, and experience with ticketing or workload management systems.
• High level of integrity and discretion in handling confidential and sensitive information.

What's in it for YOU?

• Enjoy a competitive compensation package that reflects your expertise and experience.
• Be part of a dynamic, growing team with opportunities to advance your career within one of the nation’s largest student housing developers.
• Work closely with industry leaders, project managers, and stakeholders, contributing to high-impact projects and decisions.
• Benefit from a supportive work environment that values your well-being while offering exciting challenges.