Senior Software Engineer – Backend, Agentic Workflows

Torch Dental is a rapidly growing start-up on a mission to improve the lives of healthcare providers by simplifying supply ordering, providing transparent pricing, and modernizing a previously outdated process. Torch is targeting the $100+ billion office-based healthcare supply industry, starting with dental practices. Our innovative e-commerce platform streamlines procurement for dental practices while securing the best prices for products. We’re also expanding into intelligent solutions that leverage AI to further support and empower healthcare providers in their day-to-day operations.

This hybrid role sits in our Flatiron office at 49 W 23rd St, Floor 3 – a central NYC spot surrounded by great food, coffee and easy transit. It's a space designed for focused work, fast iteration, and collaboration with others

We are a close-knit team that enjoys collaborating to solve real-world problems. We obsess over customer satisfaction, promote a strong bias for action, encourage team members to engage in impactful work, and foster a one-team culture. Our goal is to create better solutions to help healthcare professionals succeed, and we are looking for people like you to help bring this vision to life.

Your Impact

As a Senior Backend Engineer at Torch, you’ll play a key role in evolving our platform’s architecture, building high-performance distributed systems, and developing agentic workflows that power our next generation of AI-enabled product experiences. You’ll design the backend systems that support LLM-powered features at scale – whether that means orchestrating web or voice agents to fetch data, building reliable workflows and safeguards for ingestion and normalization, or ensuring everything operates securely and compliantly.

This role is designed to grow with you: engineers at Torch are encouraged to expand their responsibility, deepen technical ownership, and shape the direction of our platform based on their ambition and interests.

Responsibilities:

• Design, integrate, and operate LLM-powered and agentic workflows for claims data
• Build and maintain HIPAA-compliant systems for sensitive healthcare data.
• Lead decisions around security, compliance, cost, performance, and scaling of AI workloads.
• Implement robust monitoring, alerting, and observability systems for AI pipelines and production models.
• Collaborate cross-functionally with engineering, product, and operations teams to integrate AI capabilities into Torch’s platform.
• Mentor and guide other engineers on best practices on both backend engineering and agentic workflows

What we are looking for:

• 5+ years of experience in software engineering
• Strong experience with cloud platforms (AWS, GCP, Azure) and deploying secure, compliant workloads
• Demonstrated record of building scalable, secure, and reliable systems
• Comfortable collaborating with non-engineers, including product managers, designers, and business stakeholders

Bonus:

• Experience leading AI infrastructure projects end-to-end in a startup environment
• Contributed to architecture or coding standards for engineering teams.
• Experience in early-stage product ideation and design for AI-enabled features.
• Hands-on experience with containerization/orchestration (Docker, Kubernetes) and infrastructure-as-code tooling (Terraform, Pulumi) for provisioning and managing cloud resources.

Compensation and Benefits:

• Salary Range: $190K-$230K
• Comprehensive medical, dental, and wellness benefits
• 401k benefits with Empower
• Unlimited paid time off (PTO)
• Maternity and Paternity leave
• Medical and dental coverage with Aetna
• Work from home stipend
• Commuter benefits for hybrid employees
• Fully stocked pantry and fridge for hybrid employees
• An employee-driven culture with happy hours, team events, and other initiatives to celebrate our many successes